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Logistics
Deliver elevated CX with messaging
Modernize delivery and fulfillment experiences with flexible communication tools based on chat apps.
Delivery management
From notifications to delivery management
Alert your customers when a package is due for arrival on their preferred messaging platform. Let your customers reschedule delivery times on-the-go.
Recipient-at-home confirmation
Automatically confirm when recipients are at home to receive packages to avoid failed deliveries.
Improving the last mile
Enable customers to choose delivery times or pick-up locations to improve last-mile deliveries.
Automated delivery information with bots
Increase transparency to end customers by answering questions about where orders are or when they will arrive.
Customer service
Proactively address issues via chat apps and reduce incoming calls to your contact center.
Flexible solutions to fit your needs
Omnichannel Platforms
Manage your clients’ inquiries on WhatsApp, Viber, Facebook Messenger and SMS via intuitive platforms that do not need deep technical integration.
Conversations API
Use the platform-agnostic Conversations API to integrate into your contact center, customer support and/or CRM systems.
Connect your systems
Accelerate implementation with our pre-built integrations for Shopify, Salesforce, Hubspot, Microsoft Dynamics and more.
Chatbots
Answer common questions quicker by either creating your own low-code chatbot, or by integrating your existing chatbot with our Conversations API.
20% decrease
in inquiries to your contact center when using messaging.
80% of logistics inquiries
come from 20% of the dataset, the perfect place to automate repetitive answers.
97% read rate
for messaging means this is the right channel for notifications and conversations.
