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Telecom Operators
Crack down on customer churn
Shift customer service to messaging – and increase retention rates big time.
Scale customer service
Customer service
Answer enquiries, handle complaints and proactively reach out to your customers with WhatsApp, Viber and more.
Notifications
Send confirmation orders, payment reminders, phone/SIM card delivery information and contract upgrades.
Click-to-WhatsApp
Connect your Facebook and Instagram ads with WhatsApp to personalize sales.
Conversational Marketing
Offer guided shopping to undecided customers, provide personalized offers and reward loyal customers.
Retain customers with messaging
Omnichannel Platforms
Manage your clients’ inquiries on WhatsApp, Viber, Facebook Messenger and SMS via intuitive platforms that do not need deep technical integration.
Conversations API
Use the platform-agnostic Conversations API to integrate into your contact center, customer support and/or CRM systems.
Connect your systems
Accelerate implementation with our pre-built integrations for Shopify, Salesforce, Hubspot, Microsoft Dynamics and more.
Chatbots
Answer common questions quicker by either creating your own low-code chatbot, or by integrating your existing chatbot with our Conversations API.
Product Discovery
Increase brand awareness and boost sales.
- Click-to-WhatsApp ads
- Marketing outreach
- Guided shopping
- Product availability requests
- Requests for store location and opening times
- Self-service options
Purchase & Delivery
Guide your customers to sign up for telco contracts.
- Payment links
- Order confirmations
- Billing notifications
- Phone / SIM card delivery updates and scheduling
Customer Retention
Support your customers and increase loyalty.
- Returns and refund requests
- Feedback and loyalty programs
- Upselling
- Customer support
