Retail & eCommerce

Power conversational commerce

Shift your marketing and customer engagement to messaging. Get all your channels in one place to increase sales performance and streamline customer service.

From discovery to retention

Win back cart abandoners
Guide your customers to checkout with personalized offers and reminders.

Notifications
Send confirmation orders, payment reminders, delivery information, and a lot more.

Click-to-Chat
Boost your Facebook and Instagram ads with the click-to-WhatsApp feature for a personalized sales approach.

Customer service
Support your customers whenever they face issues or have a question. Deflect incoming voice calls to messaging to increase efficiency in your contact center.

Flexible solutions to fit your needs

Omnichannel Platforms
Manage your clients’ inquiries on WhatsApp, Viber, Facebook Messenger and SMS via intuitive platforms that do not need deep technical integration.

Conversations API
Use the platform-agnostic Conversations API to integrate into your contact center, customer support and/or CRM systems.

Connect your systems
Accelerate implementation with our pre-built integrations for Shopify, Salesforce, Hubspot, Microsoft Dynamics and more.

Chatbots
Answer common questions quicker by either creating your own low-code chatbot, or by integrating your existing chatbot with our Conversations API.

20% more sales

conversions with WhatsApp & Co. integrated into your marketing.

2x faster

customer support when chat apps and bots are implemented.

98% open rate

messaging means this is the right tool for notifications and conversations.

Start your 30-day free trial

Get started with your 30-day free trial for WhatsApp Business with Conversations Inbox.